Jennings and Hess testified to NIST in 2004, but this testimony was never released. He publicly shared his experiences with a reporter on the day of the attacks, as well as in a lengthy 2007 video interview with Dylan Avery, a small clip of which was then released; subsequently, his job was threatened and he asked that the taped interview not be included in Loose Change Final Cut. However, after an interview with Jennings was broadcast by the BBC in their program 'The Third Tower' ostensibly refuting what he had previously stated to Avery, Avery felt compelled to release the full original video interview to show the distortions made by the BBC.

Jennings testifies that when he got down to the lobby, he was astonished to find it totally ruined. In the 2007 interview, he recalls: "[W]hen I came in there, the lobby had nice escalators. It was a huge lobby." But reaching it again, he asks the firefighter who is escorting him, "Where are we?" and the firefighter answers, "This was the lobby." Jennings finds this "unbelievable," and says, "You gotta be kidding me." as the lobby is in "total ruins."

A still from the video released by NIST in 2010 shows Michael Hess calling for help from the 8th floor of WTC7.

Michael Hess has corroborated Jennings' account of hearing explosions and a 2010 video released by NIST further corroborates Barry Jennings' account. Michael Hess is visible calling through a broken window of the 8th floor of WTC7, calling for help to get down.